@Article{WebImprovement,
	author = 	{H. Mahrer and R. Klimesch},
	title = 	{The web-site-improvement-cycle: An approach for financial services companies to assurea successful web-presence},
	year = 	{1999},
	month = 	{January},
	category = 	{NM, finance, web},
	journal = 	{Systémová Integrace},
	volume = 	{6},
	number = 	{3},
}